There are times in Microsoft Dynamics GP Workflow Journal Entry View History button is unavailable within Microsoft Dynamics GP in the Journal entry inquiry window.
Usually, you would see this with for Journal entry’s with ‘Reversing’ transaction type in General Ledger.
This can also cause problems when users use the scroll/ VCR buttons on the bottom of the Journal Entry Inquiry, it will gray out the ‘View History’ button if you run into a Reversing Journal Entry and then it stays greyed out for even normal journal entries until you close the window and reopen it.
With the 18.5 release, you can now view the history for these reversing entries.
Note: If you are on prior versions, an option to see this information would be to use the Workflow history report under Reports | Company | Workflow history.
By CAL Business Solutions, Connecticut Microsoft Dynamics GP & Acumatica Partner, www.calszone.com