In the new Workflow system for Microsoft Dynamics GP2013 R2, each step in a workflow can be given a time limit which calculates a due date/time by which the task must be completed. The Workflow Calendar allows users to define standard working hours for the company and holidays. This calendar can then be used in calculating the due date/time of a task so non-working days or time does not count against the time limit to complete the task.
For example, if a task with a time limit of 8 hours is assigned at 4:00 on Friday afternoon, and the company’s working hours are Monday to Friday, 8:00am to 5:00pm, then the due date/time for the task is set to 3:00pm the following Monday.
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By CAL Business Solutions, Connecticut Microsoft Dynamics GP Partner, www.calszone.com