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Microsoft Dynamics CRM |
Microsoft Dynamics CRM helps businesses build profitable customer
relationships. Microsoft Dynamics CRM offers integrated Sales,
Marketing and Customer Service modules that let employees easily
share information across the organization and enable businesses to
implement consistent and automated processes. Easy to use,
customize, and set up, Microsoft Dynamics CRM is accessible from
both Microsoft® Outlook® and the Web, as well as offering a
flexible, scalable Microsoft .NET architecture that integrates
easily with Microsoft Office, Microsoft Business Solutions
Financials, and third-party applications.
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Dynamics CRM 4.0 Optimizes the CRM User Experience |
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Enable employees to get up to speed and productive fast.
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Spend more time driving sales
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Increase productivity for sales, service, and marketing
functions.
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(click
image to enlarge screenshot) |
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Microsoft CRM Sales Functionality |
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Streamline and automate your sales processes and enable sales people
to create a single view of the customer to help ensure a shorter
sales cycle, higher close rates, and improved customer retention.
Microsoft Dynamics CRM 4.0 business software gives sales
professionals fast access to useful data online or offline so they
can work efficiently and spend more time selling.
 Download
fact sheet
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Account & Contact Management
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Calendar
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Notes & Attachments
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Direct E-mail via Microsoft Dynamics CRM
Exchange Connector
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Activity and Task Management
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Search
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Reports
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Opportunity Management
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Leads Management
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Correspondence/Mail Merge
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Territory Management
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Microsoft Dynamics CRM Sales for Outlook
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Quotas
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Quotes, Orders, and Invoices
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Workflow
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Product Catalog
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Competitor Tracking
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Sales Literature
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Sales Processing Methodology
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Leads Routing
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Microsoft
Dynamics CRM - Customer Service |
Microsoft Dynamics CRM Customer Service is designed to
provide superior customer service and increase support
capacity, with out adding employees. Microsoft Dynamics
CRM Customer Service makes it easy for service
representatives to track customer requests, manage
support incidents from initial contact through
resolution, and provide the consistent, efficient
service key to customer satisfaction.
Download fact sheet
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The Microsoft CRM Customer Service Functionality:
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Account & Contact Management
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Calendar
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Notes & Attachments
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Direct E-mail via Microsoft Dynamics CRM
Exchange Connector
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Activity and Task Management
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Search
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Reports
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Knowledgebase Management
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Service Requests
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Activity and Case Queuing
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Contract Management
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E-mail Management
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Auto-Response
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Case Touting
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Workflow
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Product Catalog
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Microsoft Dynamics CRM -
Marketing Automation |
Provide marketing professionals with robust data
cleansing and segmentation tools, leading campaign
management features, and insightful marketing analytics
to increase the effectiveness of marketing programs,
improve efficiencies, and better track key metrics.
Microsoft Dynamics CRM 4.0 business software provides a
holistic, comprehensive set of marketing capabilities so
you can target your customers effectively.
Download
fact sheet
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Interested in learning more about Microsoft Dynamics GP
from your local Connecticut Microsoft Partner.
Contact
us now. |
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