Product: Returns TrackerGP

Product Website

Description

Powerful customer service module that ensures customer issues are followed through from start to finish.

Pricing/Buying Information

Please Contact CAL for Pricing Information.

Users can easily keep detailed notes on every customer interaction, and link all relevant notes and documents to each issue case to keep information organized and quickly accessible. Provide customers fine-tuned attention by addressing requests in record time or providing up-to-the-minute order status updates throughout the processing pipeline.

You should use Returns Tracker if:

• Returning merchandise is a complicated process for you and the customer
• Customer relationship management often requires input from more than one department/employee
• You currently spend more time tracking down customers’ information than you do resolving their issues

With Returns Tracker, you can:

• Generate a reorder or return with ease
• Track issues and resolutions from beginning to end
• Assign specific users to cases to avoid confusion
• Attach additional documents, item notes, and past customer requests to issues

• Returns Tracker Fact Sheet

More Information Coming Soon

Submit a Review