Microsoft Dynamics GP Manufacturing and Distribution Success Story

Video Transcription: Microsoft Dynamics GP Manufacturing and Distribution Success Story: Crown Maple & CAL Business Solutions

Crown Maple started as a small producer of maple syrup in upstate New York. They are now one of the largest maple syrup manufacturers and distributers in North America and also offer education, entertainment and retail services. QuickBooks could not keep up with their growing requirements for inventory management and flexible reporting. But Microsoft Dynamics GP with SalesPad is a perfect fit. This is their story.

“We have six companies under one holdings company. It is a complicated setup, but Microsoft Dynamics GP and SalesPad have the power to handle it all.” Kerri Tiano, Financial Operations Manager

“With Dynamics GP, I have so many capabilities for inventory that I didn’t have at all with QuickBooks. I can easily get the reports I need. I have great visibility into our inventory levels plus the lot trace function has been a big help.

On the manufacturing side, we use the bill of materials function in Dynamics GP. All of the components in a bottle of syrup are automatically updated every single time that I run an assembly. So it’s just what we need without being too complicated.

Dynamics GP allows us to change as we grow, which is really important to us. For example, after a few years of inventory control with GP, I decided that I wanted to completely overhaul the way we assigned item numbers to components and shipping materials, and I was able to do it very quickly and easily with CAL’s assistance.” Tamar Roman, Inventory Control and Admin Manager

“CAL has created so many reports for us that has saved us so much time. The commission report was something that took me bare minimum 3 hours a month when I started. Every bit of it that I did was manual, and it was painful. Literally, it takes me 10 minutes now. Ten minutes. It’s a couple of clicks, it’s done, I get the guys their commissions, they’re happy, we’re happy. It can’t be better.

Quick reports make my life so much easier. They’re fun; they’re easy to use; you can make them whatever you want them to be. You can change them whenever you want, to fit the needs of my boss, who needs something different every single day, and it just makes it timesaving for me. When she calls, I have to give her what she needs right away, and those reports make it so that I’m able to do it, so she can do her job better.” Kerri Tiano, Financial Operations Manager

“The management staff looks at sales statistics on our phones constantly. When I’m at home or traveling, Sales Pad Mobile Boards is my bible. When I’m at my desk, the first software I open is Sales Pad, and throughout the day, I’m looking at the sales monitor screen. This software shows me exactly what’s being invoiced, what’s being shipped, and it’s a wonderful snapshot.

Being a small, growing company, our budget has always been a challenge over time, we realized that every single time we used them, CAL made us more efficient and more effective, They paid for themselves.” Annette Cantilli, CFO

“The staff that I’ve worked with at CAL Business Solutions has been phenomenal. Everyone that I’ve worked with has been so patient and so clear and friendly with their instructions.” Tamar Roman, Inventory Control and Admin Manager

“Hands down, I would recommend and support anyone using CAL Business Solutions. The support is absolutely amazing. We love CAL. We could not live without CAL.” Kerri Tiano, Financial Operations Manager

Read/Download the full case study: Maple Syrup Manufacturer/Distributor Goes From Bark To Bottle With Microsoft Dynamics GP and SalesPad

If you are considering new accounting software or currently use Microsoft Dynamics GP contact CAL Business Solutions 860-485-0910 or