Have you received the Dynamics GP Print Error?  Recently, many Microsoft Dynamics GP users have gotten an error message when they try to email or print from a Word Template. (see screenshot of error message)

Dynamics GP Print Error Word Document Template

Microsoft knows that this error is caused by a Microsoft Office security update that doesn’t play well with Microsoft Dynamics GP. Since this is a security update, they are not just going to get rid of it. And they also do not recommend that you do a rollback.

The Dynamics GP team at Microsoft is working to update how the system creates templates, to resolve this issue. However, in the meantime, they have provided a workaround to get those Word Document Templates emailed or printed.

Please see the full instructions for the workaround from Microsoft here: Word Templates will not Email/Print after Office Update

Instructions for Dynamics GP Error: Issue Rendering Documents in Dynamics GP using Word Templates

If you are a CAL Business Solutions client that is experiencing this issue, contact us at support@calszone.com  or fill out a support request at:  https://www.calszone.com/client-resources/support/  so we can assist you.

For more Microsoft Dynamics GP tips visit www.calszone.com/tips.

By CAL Business Solutions, Microsoft Dynamics GP and Acumatica Partner, www.calszone.com