When you call technical support for Dynamics GP, the first question you will likely be asked is, “What version of Dynamics GP are you using?” What can be confusing is that the name of the Dynamics GP system is not necessarily the version number anymore. Here are step by step instructions to quickly find out what version of Dynamics GP you are using.

1) Click on the “?” in the upper right corner of your Dynamic GP screen.


2) Choose the “About Microsoft Dynamics GP” dropdown and you will see this screen. The version number you are looking for is in the top line of the right column (shown here):


So in this example, it is Dynamics GP Version 11.

What can be confusing is that Version 11 is in fact branded as Microsoft Dynamics 2010.

And if you have Microsoft Dynamics GP 2013 guess what the screen will say….Version 12.


Confused? Here is a handy chart:

Dynamics GP Product Names, Release Dates and Version Numbers Chart:

Product NameRelease DateVersion Number
Microsoft Dynamics GP 2013Dec 201212.00
Microsoft Dynamics GP 2010May 201011.00
Microsoft Dynamics GP 10.0May 200710.00
Microsoft Dynamics GP 9.0Nov 20059.00
Great Plains 8.0June 20048.00
And older…..

Need more? Check out the Dynamics GP historical timeline

The steps above are the most accurate way to figure out what version of Dynamics GP you are using. You could check CustomerSource of have your partner check the Microsoft VOICE system, but in both these scenarios the system could show the version you are authorized for, not necessarily the one you have currently installed.

Get more Microsoft Dynamics GP Version Upgrade Resources

Read the original post on ERP Software Blog:  How to Find Out What Version of Microsoft Dynamics GP You Are Using

By CAL Business Solutions, Microsoft Dynamics GP Partner Serving New England