Are You Suffering From Application Erosion?
How many of the following are true for your company: - Many tasks are done outside of our Accounting System
- I was trained by the person I replaced.
- I know there is more to GP, I just don't have the time to look for it.
- We had no training after our upgrade. I don't know how to use any of the new features.
If you've noticed that over time, your organization is using less and less of your business software, you can blame it on application erosion. Many organizations make common mistakes - like relying on "over the shoulder" training- that can dilute knowledge about system usage and functionality by up to 50%. This article has a list of the habits to avoid and the solutions that can help resolve application erosion. Read the Full Article...  |